You have no obligation to provide personal information to BI-LO. Use of the Digital Marketing Program, shopping at our stores, and participation in various BI-LO initiatives (including, without limitation, the My BI-LO BONUSCARD® program, promotions, surveys, polls, and sweepstakes), however, may require disclosure of personal information. The types of information you may provide to BI-LO include: (i) personally identifiable information (“PII”) and (ii) other nonidentifiable information (“Non-PII” and together with “PII”, “Customer Information”). PII is information that could reasonably be used to identify you, including, without limitation, your name, address, e-mail address(es), telephone number(s), birth date, financial information (including credit and debit card information), household information, demographic information, and photograph. Non-PII is information that does not identify you and may include statistical information concerning use of the Digital Marketing Program.
BI-LO may use Customer Information, or any part thereof, to: (i) complete and manage purchases, orders, returns, and exchanges; (ii) send promotional and marketing communications to you regarding BI-LO and its products and services; (iii) data share with our Affiliates and business partners; (iv) send coupons, mobile coupons, newsletters, e-mails, and mobile messages; (v) conduct research and analysis; (vi) administer contests and sweepstakes; (vii) create personalized content, offers, services, and advertising; (viii) prevent fraudulent transactions and theft; and (ix) comply with applicable law, governmental request, court order, or otherwise protect the rights, property, or safety of BI-LO or others. BI-LO may use Non-PII to analyze trends and track navigation within the Digital Marketing Program.
We may collect certain technical information from your computer or internet-enabled device when you visit our websites and other areas within our Digital Marketing Program, including, without limitation, your Internet Protocol (IP) address, your computer’s operating system, browser type, and any referring website address. We use this information to enhance your experience during your visit to our websites and other areas within our Digital Marketing Program and for system administration, security, and troubleshooting purposes.
We may use third-party software to provide advertisements on the Digital Marketing Program, implement e-mail marketing campaigns, and manage other interactive marketing initiatives.
Our mobile applications may collect certain information from you automatically, including, without limitation, the type of mobile device, the Internet Protocol (IP) address of your mobile device, your mobile operating system, and the location of your mobile device (provided that you give permission for the application of location services). You can stop the collection of information via your mobile device by uninstalling the mobile applications (or, to discontinue the location information only, you can adjust your permission settings in your mobile device.)
BI-LO takes special precautions with your pharmacy records. See our Pharmacy Notice of Privacy Practices for additional information.
In an effort to comply with the Children’s Online Privacy Protection Act, we ask that children under the age of thirteen (13) not provide any PII on the Digital Marketing Program. If you are a parent or guardian of a child under the age of thirteen (13) and you believe that your child has provided PII to BI-LO, please Contact Us.
We use in-store cameras for security and operational purposes, such as tracking stock levels and measuring traffic patterns.
If you do not wish to receive catalogs, coupons, and other promotional mail, promotional telephone calls or promotional e-mail, please Contact Us.
We maintain strict security protocols, including physical, electronic and procedural safeguards, to protect Customer Information. These protocols include compliance with federal law and regulations and the use of Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, or disclosure of your personal information. Although we strive to maintain data security, we do not guarantee or warrant its security.
The term “Affiliates” shall mean all current or future companies or entities that now or that are in the future: (a) controlled by; (b) under common control with; or (c) controlling BI-LO, wherein “control” means possession directly or indirectly of the power to direct or cause the direction of management or policies of an entity through the ownership of at least fifty percent (50%) of the voting securities, by contract, or otherwise.
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