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How Can We Assist You?

We welcome your comments, questions and sugges​tions. Please complete the brief form below to assist us in getting your request to the appropriate service team. We make every effort to respond to all inquiries within 24 – 48 business hours.

Contact Information
First Name
Last Name
Preferred Method of Contact:*
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*ADDRESS
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*CITY
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*STATE
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*ZIP
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*PHONE NUMBER (10 digits)
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*EMAIL ADDRESS
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To help us better serve you, please select the subject of your inquiry.
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Store Information
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STORE NUMBER
STORE LOCATION
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Product Information
PRODUCT NAME
UPC/BAR CODE NUMBER
SIZE
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BONUSCARD® NUMBER (omit the last digit)
Plenti Number
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Comments or Questions
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Customer Support Center
By phone: (800) 768-4438
Monday - Friday: 8:00 am to 7:00 pm EST
Saturday: 8:00 am to 4:00 pm EST
Sunday: Closed

Also closed on following observed holidays
  • New Years Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas
Customer Support
PO Box 
Jacksonville, FL 32203-0297
Find a Store or Pharmacy
Click here to locate a BI-LO store or pharmacy near you.
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Please visit our Careers section

Support Information

Questions about your Plenti Card? Call 1888-888-8888

Monday - Sunday: 8.00 am to 7.00 pm EST

Visit the Plenti Site for more information