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Privacy Policy


Welcome to the BI-LO web site operated by BI-LO, LLC ("BI-LO"). Please review this web site policy, legal notices and terms and conditions (collectively, the "Terms") and note that your use of our web site constitutes your consent to them and your agreement to be legally bound by them. There may be additional or different terms and conditions stated elsewhere in this web site that apply to your use of particular functions or features or your participation in particular programs, including the BONUSCARD® Privacy Policy and the Pharmacy Privacy Policy.


BI-LO is sensitive to privacy issues with respect to the use of information that visitors to our web site provide to us over the Internet. Generally, you can visit this web site without telling us who you are or revealing personal information about yourself.

BI-LO obtains your personal information when you voluntarily submit it to us by email, by providing it through this web site or by other means. Unless your submission of your personal information is pursuant to some other BI-LO privacy policy like the BONUSCARD Privacy Policy or the Pharmacy Privacy Policy, we will not be required to keep the information confidential, and we may use and disclose the information without restriction.

If you do not enter your BONUSCARD number on our web site, our web servers do not collect information that identifies you personally. We do this by placing a small text file called a "cookie" on your computer's hard drive. By using cookies, we can collect general information regarding online traffic flows and preferences, including the number of visits to our web site, time spent on the web site, number of pages viewed and the domains from which people visit our web site. However, if you enter your BONUSCARD number on our web site, our web servers will be able to track your personal viewing history and preferences, including the information discussed above.

We aggregate, evaluate and use the information we collect to improve our web site and business and may provide it to third parties. We may use IP addresses to analyze trends, administer our web site, track customer site navigation and gather broad demographic information for aggregated use. We only allow authorized BI-LO personnel and authorized third parties to have access to the web server logs and cookie utilization data, and those employees and third parties are required to comply with BI-LO's confidentiality and security policies and procedures.


We use data security systems and procedures to protect the privacy of personal information you provide to us. However, no security system is perfect, and we cannot guarantee that information you provide to us will remain private. We also cannot guarantee that information you transmit to us over the Internet will not be intercepted.


BI-LO does not collect or maintain through this web site information from those we actually know are under 13 years of age. This web site will display information that is specifically aimed at children through the Just 4 Kids portion of the web site. However, registration is not required to access the Just 4 Kids pages, and your children may elect to access those pages without personally identifying themselves.


All text, images, graphics, photographs, video clips, designs, icons, sounds, information, data and other materials (the "Content") on BI-LO's web site are copyrights, trademarks, service marks or other intellectual property or proprietary rights owned or licensed by BI-LO or its affiliates, unless we have stated otherwise on this web site. In particular, the marks "BI-LO" and "" are the exclusive property of BI-LO. You may use the Content only for limited, internal, noncommercial, informational purposes. You may print out a single copy of the Content solely for those purposes, if the copy bears all copyright, trademarks, service mark and other intellectual property and proprietary notices displayed on the web page. You may not distribute, publish, transmit, modify, create derivative works from, or in any way exploit, any of the Content, in whole or in part, for any purpose. Additionally, framing pages or parts of pages on our web site and deep linking to pages in our web site are prohibited. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, service mark, patent or other intellectual property or proprietary right in the Content. Under no circumstances will you obtain any rights in the products, services, processes or technology described in the Content. All of those rights are retained by BI-LO, its affiliates and any third party owners of those rights.


References that we make to names, marks, products or services of third parties or hypertext links to third-party web sites do not constitute or imply our endorsement, sponsorship or recommendation of the third parties or their products, services or web sites. We do not monitor or control the content of any web site linked to or from our web site, and we are not responsible for the content of those other web sites or the terms of use or privacy practices of those sites. You may be asked to provide personal information in connection with activities on such third-party sites. Please be aware that we are not responsible for the data collection and use practices of these third-party sites. We encourage you to be aware when you leave the web site and to read the privacy statements of each and every web site that collects personal information. These Terms do not apply to third-party sites; it applies only to this web site.


Content on BI-LO's web site may include inaccuracies or typographical errors, and we are not responsible for any reliance you may place on the Content. BI-LO may make changes to the Content and the products, services and programs described in the Content at any time without notice.

The BI-LO web site and all content are provided "as is", and all representations and warranties, express or implied, relating to the web site or the content are disclaimed, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, as well as any warranty of quality, functionality, accuracy, currency, completeness, reliability, operability, use, performance or absence of viruses. You assume all responsibility and risk of loss resulting from the use of our web site. In no event shall BI-LO or its affiliates or their respective directors, officers, employees or agents be liable for any damages whatsoever relating in any way to your use of or reliance on the web site or the content, in contract, tort, strict liability or otherwise, including special, indirect, consequential, incidental and punitive damages, even if BI-LO has been advised of the possibility of those damages.


We can be reached in the following ways:
Postal address:
Attn: Consumer Relations
P.O.Box 99
Mauldin, SC 29662
Phone: 1-800-862-9293


BI-LO may modify these Terms at any time. You should visit this web page periodically to determine the current Terms that apply. These Terms shall be governed by the laws of the State of South Carolina, excluding its conflicts of law principles.